Frequently Asked Questions
Everything you need to know about your Valabasas experience.
How long does shipping take for my order?
Standard domestic orders typically process within 1-2 business days and arrive within 3-5 business days. International shipping times vary by location, generally taking 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that items marked as 'Final Sale' are not eligible for returns or exchanges.
How do I know which size to choose?
Most of our denim and apparel fits true to size. We provide a detailed size guide on each product page to help you find the perfect fit based on your measurements.
Can I track my order once it has shipped?
Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress.
What payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later options like Klarna and Afterpay to make your shopping experience seamless.
How should I care for my Valabasas denim?
To preserve the wash and fit, we recommend washing your denim inside out in cold water and hanging them to air dry.